- Shipping Policy
A great choice for both novice and experienced fountain pen users, the Lecoule collection features a simple, precise nib, and a comfortable, lightweight resin body with a modern design that incorporated the quality of Sailor writing instruments.
Featuring a pearl finish with every colour, a strong metal pocket clip, the stainless steel nib is available in a medium-fine size, an equivalent of a western extra fine.
The Power Stone collection has a stunning finish inspired by five precious stones, each with a very special cultural meaning:
- Garnet: passion, fidelity and victory;
- Lapis Lazuli: dignity, luck and independence;
- Morion (black quartz): luck, protection and purification;
- Pears: abundance, health and purity;
- Roze quartz: beauty, love and peace.
*Sailor proprietary cartridge converter is not provided with the fountain pen, only black ink cartridges.
- brand: Sailor
- type: Fountain pen
- color: White
- body material: Resin
- cap type: Screw-cap
- filling mechanism: Sailor Cartridge / Converter
- nib material: Steel
- nib size: Fine
- nib color: Silver color
- postable: Yes
- trim: Silver color
- length overall (closed): 123 mm.
- length overall (posted): 140 mm.
- body length: 108 mm.
- cap length: 60 mm.
- body diameter: 12 mm.
- cap diameter (without clip): 14 mm.
- weight (overall): 13 grams.
- body weight: 7 grams.
- cap weight: 6 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at firstname.lastname@example.org immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.