Leonardo Momento Zero - Horn Resin

Price
150
*
*listed price doesn't include taxes
Nib:Steel
Trim Color:Rhodium
Nib Size:Extra Fine
The pen is from the Momento Zero collection. It is worked by hand from a solid resin bar. The horn color comes from a special mix of very unique shades of brown with subtle grey and white. The colors are random mixed into the resin bar, making every pen's color unique. The colors are accentuated by the rhodium-plated trims of the pen. The tapered shape is inspired by the classic Italian design.


This pen comes equipped with friction-fitted steel nibs and plastic feeds. Nibs are manufactured by JOWO. Nib sizes available: Extra Fine, Fine, Medium, Broad, Stub 1.1mm and two specialty steel nibs - Elastic Extra Fine and Elastic Fine.

It is easy to fill the pen. You don't need to unscrew the entire barrel. The blind cap gives access to the filling mechanism. The pen weight is well balanced with the help of the metal knob on top of the converter. The screw-in cartridge converter is specially commissioned for Leonardo Officina Italiana.

Italian original quality. It is guaranteed for life against manufacturing defects.

Specifications:

- brand: Leonardo Officina Italiana
- type: Fountain Pen
- color: Grey
- body material: Resin
- cap type: Screw-cap
- filling mechanism: Screw-in Cartridge Converter
- nib material: Steel
- nib size: Extra Fine, Fine, Medium, Broad, Stub 1.1mm, Elastic EF / F
- nib color: Silver
- postable: Yes
- trim: Rhodium Plated
- length overall (closed): 142mm.
- length overall (posted): 170 mm.
- body length: 129 mm.
- cap length: 60mm.
- body diameter: 15,3 mm.
- cap diameter (without clip): 14 mm.
- weight (overall): 25 grams.
- body weight: 17 grams.
- cap weight: 8 grams.

Shipping Information

How much is my shipping? 

We ship all of our packages outside Romania through DHL using the Express only service. Simply add the items you want into your cart to view the options, which vary based on location and weight/size of the parcel. All of our shipping methods include tracking. The shipping price is calculated when you reach the check out page and place the order, depending on the address and the weight of your products.

For packages in Romania we use the local DPD services.

I'm I going to pay taxes ?

Pen Venture is a company operating from Romania, which is part of the EU. Any orders with a shipping destination outside of EU are going to be charged a price without VAT*(*value added tax) on the Pen Venture website, depending on the country / state (USA) or regulation from the destination of the parcel, local customs agencies may add taxes like VAT or import taxes - the amount of these taxes going to be charged on the customer that is responsible for the import process. Any orders placed from EU countries will be charged the price without VAT*(*value added tax) on the Pen Venture website and added on top the VAT*(*value added tax) rate from the destination country of the parcel.



When will my order ship?

 We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.

You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.

When will my order arrive?

For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address. Delays attributed to customs process are not taken in the estimation for the delivery time.

DHL international: Usually takes 2-5 business days to arrive.

DPD : Usually takes 1-2 business days to arrive.

Oops, I gave you an incorrect shipping address!

Please email us at penventure@yahoo.com immediately if you realise that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.

If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.

If your order ships to an incorrect address that was initially mentioned or stated as shipping destination and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement nor for the shipping cost nor for the items.

return policy

Refund Policy

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Returns 
Our policy lasts 15 days. If 15 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return(refund/partial refund/exchange), your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned, goods such as : personalised goods (pen cases and others), notebooks (used), fountain pen inks (open packaging/used) and any fountain pen that was requested to be customised (nib smoothing/nib swapping/nib adjustments) prior of purchase by the customer and also fountain pens customised (nib smoothing/nib swapping/nib adjustments) by the customer after receiving them, items advertised and sold as being pre-owned through our consignment section, cannot be returned.

To complete your return, please contact Pen Venture through : email / message WhatsApp / call - we will pick up the item with our DHL services only*. Prior to shipping we want you to send us pictures documenting the present condition of the item in order to not be then damaged in shipping and to have issues related to delivery condition.

*we use only our DHL account to pick up returning inventory because our company has its licence to import sold goods only through DHL and we are not having signed agreements with other sipping services providers nor the local post office. Any items sent without notice using other shipping providers besides DHL prevents us from importing them as sold inventory and would result in us not being able to receive them.

You will be responsible for covering return shipping costs and payment fee of the payment provider (PayPal/Stripe) for the transaction.

In case that the product(s) we shipped is (are) different from what you ordered or we made other errors concerning your order, we will reimburse your return shipping cost, in the limit of the initial shipping cost (or maximum 24 eur).

Please do not send your purchase back to the manufacturer without initial communication exchanged with Pen Venture.

There are certain situations where only partial refunds are granted (if applicable). 
Any item not in its original condition (used / different condition than sold initially), is damaged or missing parts for reasons not due to our error is eligible only for a partial refund.

Any item must be returned within 15 days after delivery.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed and once we determine the agreed amount that is to be refunded a credit will automatically be applied to your credit card or original method of payment, within 30 days from us receiving the returned item.

Late or missing refunds (if applicable).
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at penventure@yahoo.com.

Exchanges (if applicable) 
We only replace items if they are defective or damaged and within our available stock. 
(We can't exchange items from limited editions if they are sold out on our website and we will offer a in store credit that you can use to exchange your item). If you need to exchange it for the same item, send us an email at penventure@yahoo.com and send your item to: Strada Ciocarliei, Nr 13 Radauti, Jud. Suceava RO 725400.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 
To return your product, contact Pen Venture and ask for a waybill though the shipping services providers. (Do not send items through postal services or providers of shipping services that Pen Venture are not having signed contracts for such services - this will end up in a refusal of delivery due to the customs law of Romanian imports stating the need to hire a outside customs declarant and taxes imputed to the receiving party). Contact us for further details in cases of returns/exchanges.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs for initial order are non-refundable, unless your order has missing items / wrongly sent items - due to actions of Pen Venture. When receiving the refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

At Pen Venture, we are dedicated to providing a complete and engaging shopping experience. We go the extra mile to ensure that your purchase journey is both informative and immersive. We include educational video content from the Pen Venture YouTube channel, and for select items, we offer a fully immersive 3D experience to assist you in choosing your favorite product from our extensive lineup.

Before ordering know that...

"With each product sold at Pen Venture, our commitment to excellence shines through. We take pride in providing a professional and personalized touch at every stage of your purchase. Every fountain pen undergoes a preestablished process – meticulously inspected, its nib delicately dipped in ink, and rigorously tested. If any minor adjustments are required to ensure an exceptional writing experience, rest assured, these are expertly carried out by Emy himself prior to shipping.
If you have specific preferences for your writing experience with your ordered pen, simply leave your requests in the order notes. Your input will serve as the foundation for our nib adjustments.
In the rare event that any item falls short of its intended purpose or function even after our thorough checks, we take the responsibility of sending it back to the manufacturer for replacement. As the final caretakers of the product before it reaches you, we view this as both a privilege and a responsibility, with your satisfaction as our foremost priority, and the manufacturer's standards coming second."

Customer Reviews

Based on 2 reviews
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R
Richard Tolliday
Beautiful Pen & Amazing Service

This is a beautiful pen. As so often, the photographs don't do complete justice to the depth and variations of color when the light shines on the resin. It's comfortable in the hand and so smooth to write with. The flow is consistent and generous. It's a sensory pleasure to sue this pen. The customer service from Emy and his team is unbeatable. I received the pen in the US by express courier in only a few days. Enclosed with the pen was a handwritten, personal letter from Emy. He tunes every nib before it is shipped to ensure it is working perfectly. I will definitely be purchasing many more pens from Pen Venture.

S
Susan
Fabulous pen, even better customer service!

I purchased the Leonardo Momento Zero in Horn with a fine nib. My favorite nib is the Pilot 743 14k FM and this one is on the mark!! The nib is - to my eye - identical in size and offers a wonderful writing experience for a steel nib. It has just a little "bounce". I am so impressed. Even more, though, I am thoroughly impressed with Emi's customer service! He tested the nib before he shipped it and I'm telling you it writes flawlessly!! I have plenty of boring Pilot's - because they write so well. But, this beautiful Leonardo Memento Zero is right there with the writing experience too. I'm getting a nice line on the paper with a wet, consistent ink flow. No complaints at all! This will quickly become my everyday pen! I actually purchased an extra medium nib too, just in case, and Emi tested that one for me as well. I slipped that into the "Hawaii" I already own and it writes beautifully. My pen was shipped ASAP and arrived in the US in just two days. A little hang up for me in the distribution center or I would have had it even sooner. Awesome customer service will have me back. Thank you so much!

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