- Shipping Policy
The Pillow Book is a collection of Japanese essays written in the early 1000s by Sei Shonagon while in the service of Empress Teishi. Various subjects have been touched in this collection of poems and anecdotes, the four seasons being frequently mentioned.
This inspired Sailor to produce the third edition of the Pillow Book Series, Winter Sky.
A special edition that captions the feeling of a fresh winter morning, with the softest lilac colors combined with frosty silver accents.
Equipped with a 21k gold rhodium-plated nib, the end cap of the fountain pen has the Sailor logo inserted into the finish and is delivered with two Sailor Black ink cartridges.
- brand: Sailor
- type: Fountain pen
- color: Lilac
- body material: Resin
- cap type: Screw-cap
- filling mechanism: Proprietary Cartridge / Converter
- nib material: 21k Gold
- nib size: Medium, Fine
- nib color: Rhodium
- postable: Yes
- trim: Rhodium
- length overall (closed): 128 mm.
- length overall (posted): 150 mm.
- body length: 117 mm.
- cap length: -- mm.
- body diameter: 13 mm.
- cap diameter (without clip): 17 mm.
- weight (overall): 21 grams.
- body weight: 14 grams.
- cap weight: 7 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.