- Shipping Policy
Launched in the Spring of 2022, each fountain pen in this Seasonal Festivals collection was designed to honor one of the five seasonal festivals that take place in Japan each year.
The deep blue gray of Koi is inspired by the Tango festival or the May 5th boys festival, a time to celebrate their boys and wish them success in life.
Koi comes with a matching ink bottle, Shikiori ink (4 seasons) Shimoyo. Each fountain pen is presented in an elegant set with a proprietary Sailor converter.
The Slim collection is characterized by a matte translucent body accentuated by gold finishes. The body detailing is enhanced by shimmering particles suspended in clear resin, in contrasting colors with the classic Sailor anchor logo that adorns the cap.
Known for their long heritage of quality, excellence and technical perfection, Sailor fountain pens have been around since 1911. Manufactured exclusively in the Sailor factory in Hiroshima, Japan, their writing instruments use the highest quality materials available.
Considered by many to be one of the best writing instruments in the world, the Professional Gear collection has a unique design with the anchor embedded logo at the top.
Equipped with a 14k gold nib, the fountain pen has a Sailor proprietary cartridge / converter filling system.
- brand: Sailor
- type: Fountain pen
- color: Gray
- body material: Resin
- cap type: Screw-cap
- filling mechanism: Proprietary Cartridge / Converter
- nib material: 14k Gold
- nib size: Medium Fine
- nib color: Gold
- postable: Yes
- trim: Gold
- length overall (closed): 123 mm.
- length overall (posted): 142 mm.
- body length: 110 mm.
- cap length: -- mm.
- body diameter: 12 mm.
- cap diameter (without clip): 15 mm.
- weight (overall): 17 grams.
- body weight: 10 grams.
- cap weight: 7 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at firstname.lastname@example.org immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.