- Shipping Policy
A commemorative fountain pen that marks the rebuilding of the Sailor Hiroshima Factory in Kure where the company was born, this writing instrument is made from threes that were more than 60 years old, that used to surround the factory site.
Clearing the cypress trees to make room for reconstructing the factory presented the opportunity to capture this event in a Limited Edition fountain pen of only 500 pieces world wide.
Based on the Professional Gear line of writing instruments from Sailor, equipped with a special laser engraved 21k gold nib, powered by a abs plastic feeder and cartridge converter, each fountain pen has an unique appearance due to the random position where the material originates in the wood rods.
- brand: Sailor
- type: Fountain pen
- color: Brown
- body material: Cypress wood
- cap type: Screw-cap
- filling mechanism: Cartridge / Converter
- nib material: 21k Gold
- nib size: Medium
- nib color: Gold
- postable: Yes
- trim: Gold
- length overall (closed): 133 mm.
- length overall (posted): 155 mm.
- body length: 115 mm.
- cap length: 67 mm.
- body diameter: 13 mm.
- cap diameter (without clip): 16 mm.
- weight (overall): 35 grams.
- body weight: 21,5 grams.
- cap weight: 13,5 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.