- Shipping Policy
The Momento Zero collection is also available in ballpoint type pen - 13 individual corresponding colors.
Practical and slender, they can be carried for day to day easy writing in your diary/notebook, and thanks to their well-balanced and slim weight, they are perfect companions for long time writing sessions.
The ”ruzzolina” clip is made using an elastic material, and thanks to the heat treatment it undergoes, it can be easily fit in a breast pocket. The practicality aspect comes also from a smooth twist to open system that makes this writing instrument ready to go at any moment in any situation.
The standard refill used by Momento Zero ballpoint pen is the most popular 99mm type.
Available in Momento Zero colors: Alga, Aloha, Black Matte, Giada (Jade), Green Iride, Hawaii, Horn, Lavanda, Mango, Pietra Marina, Positano, Prugna, and Sorento.
- brand: Leonardo Officina Italiana
- type: Ballpoint pen
- color: Grey, Black
- body material: Resin
- open type: Twist
- refill: 99mm
- trim color: Gold,Silver
- length overall : 141 mm.
- grip diameter: 15,3 mm.
- cap diameter (without clip): 10,5 mm.
- weight (overall): 24 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at firstname.lastname@example.org immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.