- Shipping Policy
Visconti presents us with a new limited edition collection, inspired by the alphanumeric keyboard patented in 1864 by Christopher Sholes: QWERTY.
Paying homage to a timeless writing system, born with typewriters but very present until today in our life, Visconti created on a black acrylic base, an engraved aged silver structure that's subsequently enameled. Equipped with an 18k gold nib finished in ruthenium, all metalwork made of silver aged with a special treatment, the band is engraved in their workshop, while the clip, equipped with a pressure mechanism, is embellished with an element that recalls a traditional typewriter key.
All internal components are made using the turning technique. The pen is plated with silver and engraved on three different levels with a special technique to give it a special three-dimensional effect.
The fountain pen is offered in a matching case conceived as a charming object to put on display. Inspired by the first Remington typewriters, the upper part is completed with a hinged opening in aged silver that contains a red and black glass ink bottle. The writing instrument is stored in the lower section, protected by a magnetic closing system, and at the same time, put on display by the glass window. The lid is embellished with aged silver and ivory-enameled keys that make up the word QWERTY. The case also showcases an aged silver plaque with the Visconti logo, reminiscent of typewriter strikes.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.