- Shipping Policy
The Visconti Savanna is the second release in the contemporary Opera Master collection and is showcasing the new 18k Gold nib made in-house as well.
This new fountain pen is named after Africa's savannas and its wildlife that has caught the eye of so many filmmakers, photographers, writers, and travelers. A place dominated by infinite sky, sunny landscapes, and rolling grasslands, with its shades of green, yellow, and brown.
Inspired by this unique natural environment, the Savanna fountain pen is limited to 888 pieces. Style and function while being an oversize writing instrument - Visconti Opera Master Savannah features a Power Filler Double Reservoir filling system.
After more than 30 years of a continuous search for perfection of their writing instruments, Visconti is proudly announced officially in 2020 an in-house production of the entire nib unit (feed, feed housing, and nib itself).
The nib sies are available with Opera Master Savannah are : Extra-Fine, Fine, Medium, Broad, and Stub 1.3mm.
The design of the Opera Master Savannah box follows the guidelines of the rebranding started in Visconti last year, the box is recyclable and plastic-free.
- brand: Visconti
- type: Fountain Pen
- color: Yellow and brown swirls
- body material: Acrylic
- cap type: Hook Safe Lock
- filling mechanism: Power Filler Double Reservoir
- nib material: 18k Gold
- nib size: Extra Fine, Fine, Medium, Broad, Stub 1.3 mm.
- nib color: Silver
- postable: Yes
- trim: Palladium Plated
- length overall (closed): 157 mm.
- length overall (posted): 185 mm.
- body length: 140 mm.
- cap length: 70 mm.
- body diameter: 15 mm.
- cap diameter (without clip): 17 mm.
- weight (overall): 52 grams.
- body weight: 32 grams.
- cap weight: 20 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.