- Shipping Policy
The new Opera Demo collection from Visconti brings us four stunning fountain pens that bear the names:
- Rose Bush
- Red Velvet
- Peppermint, and
- Cotton Candy.
Inspired by the beautiful Palace of Versailles, famous for its luxury and sophistication, the delicate green, pink and blue shades of the fountain pens transport us to a pop and baroque play, where fun and extravagance take centre-stage.
The new Opera Demo collection stands out for its beautiful colours and enticing transparencies, bringing a transparent piston for the power filler system as well as the Visconti patented double reservoir.
Made from a blend of three types of semi-transparent acrylic resin, each fountain pen has a unique brightness to it, all complemented by the metal fittings finished in palladium and polished by hand in Visconti's workshops.
The nib equipped on this collection is the in house made 14k Gold, in palladium platting, available in Extra Fine, Fine, Medium, Broad and Stub 1.3mm sizes.
The Opera Demo collection comes with the new Visconti packaging. The design of the box follows the guidelines of the rebranding Visconti has gone by, the box is recyclable and plastic-free.
- brand: Visconti
- type: Fountain Pen
- color: Green Demonstrator
- body material: Acrylic
- cap type: Hook Safe Lock
- filling mechanism: Power Filler Double Reservoir
- nib material: 14k Gold
- nib size: Extra Fine, Fine, Medium, Broad, Stub 1.3 mm.
- nib color: Silver
- postable: Yes
- trim: Palladium Plated
- length overall (closed): -- mm.
- length overall (posted): -- mm.
- body length: -- mm.
- cap length: -- mm.
- body diameter: -- mm.
- cap diameter (without clip): -- mm.
- weight (overall): -- grams.
- body weight: -- grams.
- cap weight: -- grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.