- Shipping Policy
A new vibrant addition to Visconti's iconic Homo Sapiens Lava series.
The Lava Color is the first collection to showcase the 14k Gold nib made in-house. The pen is made from the well-known and highly valued material - Lava Color, the perfect union of catalyzed Mount Etna basaltic lava and colored resin made following a secret formula. This new edition also has an anti-stain treatment that protects the pen and prevents ink from depositing on the pen during the refilling.
A perfect addition to the Homo Sapiens family, the Lava Color features a magnetic lock closing system which makes opening and closing effortless.
The Homo Sapiens Lava Color features a patented Power Filler filling system, equipped with a plunger for filling directly from the inkwell.
- brand: Visconti
- type: Fountain Pen
- color: Light Brown
- body material: Lava Color
- cap type: Magnetic
- filling mechanism: Power Filler
- nib material: 14k Gold
- nib size: Extra Fine, Fine, Medium, Broad, Stub 1.3 mm.
- nib color: Ruthenium
- postable: Yes
- trim: Ruthenium Coated
- length overall (closed): 146 mm.
- length overall (posted): -- mm.
- body length: -- mm.
- cap length: -- mm.
- body diameter: 14,3 mm.
- cap diameter (without clip): 16,5 mm.
- weight (overall): -- grams.
- body weight: -- grams.
- cap weight: -- grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.