- Shipping Policy
Visconti placed the Divina fountain pen in a contemporary setting with the new Divina Matte, freeing it of the classic silver elements.
The main character of this collection is the color black, in a matte finish that gives the fountain pen a mysterious, rebellious and sensual feeling. The timeless color is complimented by the metal elements of the pen, made of brass and finished with ruthenium.
This pen comes equipped with a ruthenium plated Visconti 14k Gold nib, manufactured in-house and stamped with the Visconti motif. You can choose the nib from the 5 sizes available: Extra Fine, Fine, Medium, Broad, and Stub 1.3mm.
The generous ink capacity is available with the Visconti Pull & Turn piston filling mechanism. This filling system is operated by extending the knob at the end of the barrel.
The weight of this pen is well distributed making it comfortable for an extended writing session. This pen can't be accidentally uncapped, it features the Hook Safe Lock trademark capping mechanism. Customize your Visconti with the magnetized My Pen system. Choose between name initials, natural stones, or zodiac signs to swap the Visconti logo coin on the finial.
- brand: Visconti
- type: Fountain Pen
- color: Black
- body material: Resin
- cap type: Hook Safe Lock
- filling mechanism: Pull & Turn Piston
- nib material: 14k Gold
- nib size: Extra Fine, Fine, Medium, Broad, Stub 1.3mm.
- nib color: Ruthenium
- postable: Yes
- trim: Ruthenium
- length overall (closed): 150 mm.
- length overall (posted): 180 mm.
- body length: 136 mm.
- cap length: 57 mm.
- body diameter: 14 mm.
- cap diameter (without clip): 16 mm.
- weight (overall): 37 grams.
- body weight: 22 grams.
- cap weight: 15 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.