- Shipping Policy
Evoking the depth of both universe and human mind, Scribo Piuma Assenza & Luce make us think of something that is yet ”obscure” because it still unknown, yet to be discovered.
Different from all the other colors because they are the product of light, black contains a paradox, because it's both a color and in the same time not one, we see it, but it actually comes from the absence of light, not the reflection of it.
The fascination of this particular color comes not only to remind us that maybe the absence of light isn't a flaw, but leaves a space to be filled, giving possibility for everything to be done, still to be written, a place where creativity and imagination have no boundaries.
Honoring stories yet to be written and the absence of boundaries, Assenza & Luce are both black, with different colored trims, only to highlight their shape and beauty.
Handcrafted in Italy and numbering only 100 pieces for Assenza. The same writing experience of the Scribo Feel collection is available with Piuma, equipped with the same 14k Gold flex and 18k Gold specialty nib. Sporting a cartridge converter filling system, Piuma is an alternative to the Feel collection, easy to clean and less pricy.
- brand: SCRIBO
- type: Fountain pen
- color: Black
- body material: Resin
- cap type: Screw-cap
- filling mechanism: Cartridge converter
- nib material: 14k Gold Flex / 18k Gold (Specialty)
- nib size: Extra Fine, Fine, Medium, Broad / Specialty: Extra Extra Fine, BBB, Stub
- nib color: Platinum
- postable: No
- trim: Platinum-Plated
- length overall (closed): 144,5 mm.
- length overall (posted): -- mm.
- body length: -- mm.
- cap length: -- mm.
- body diameter: -- mm.
- cap diameter (without clip): 15,6 mm.
- weight (overall): 30 grams.
- body weight: -- grams.
- cap weight: -- grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.