- Shipping Policy
Launched in 2020, the Sailor Luminous Shadow collection now returns with a remake and combines the concept of ”light and shadow” with random shapes of a marbling pattern to create nature scenes that change from moment to moment.
Each color describes a scene when ”light and shadow” can be felt.
Fog Grey - the shadow of a mountain slightly visible through the fog
Storm Blue - when lightning strikes through the swirling atmosphere on a stormy night
Grove Green - the shade of a tree trunk growing in a dense forest
Dusk Red - the moment at dusk when light leaks through the clouds.
The acrylic material is made by mixing several colors specific to a pattern, and the different models depend on the ration of the mixed colors and how they are cut, making each fountain pen unique in their design.
Featuring a ruthenium plated trim and a tapered cap finish, these fountain pens come with ruthenium plated 21k gold nibs and Sailor cartridge/converter refill systems.
Each fountain pen is carefully presented in a black box to accentuate the bright colors of the Luminous Shadow fountain pens, each box containing two black ink cartridges, a converter and a polishing cloth.
- brand: Sailor
- type: Fountain pen
- color: Grey
- body material: Resin
- cap type: Screw-cap
- filling mechanism: Cartridge / Converter
- nib material: 21k Gold
- nib size: Fine
- nib color: Ruthenium
- postable: Yes
- trim: Ruthenium
- length overall (closed): 152 mm.
- length overall (posted): 170 mm.
- body length: 131 mm.
- cap length: -- mm.
- body diameter: 15 mm.
- cap diameter (without clip): 18 mm.
- weight (overall): 36 grams.
- body weight: 24 grams.
- cap weight: 12 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at firstname.lastname@example.org immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.