- Shipping Policy
The Pen Venture concept took a lot of passion, work, and time to seen the light of day, we are approaching the one-year mark from our first open day - October 10th. A year of dedication and appreciation for you, our customers, and for everyone who collaborated with Pen Venture. We want to introduce to all of you our first exclusive collaboration project.
The Visconti Homo Sapiens - Pen Venture Exclusive, a take on the most iconic model launched by Visconti. We were granted the rare privilege to design our exclusive pen based on the Bronze Age Homo Sapiens. Passion is the glue that bounds to everything that is or will be Pen Venture, this is why we choose red. The first-ever Visconti to feature lava material and a demonstrator barrel.
This pen is a limited edition of only 50 pieces. Available in two trim colors: 25 pcs -Bronze (Rose Gold) and 25 pcs - Sterling Silver (Palladium). Each pen is numbered and displays our name engraved in alignment with the nib slit. This fountain pen is available for purchase only from our website.
The Pen Venture Exclusive Homo Sapiens comes equipped with the new Visconti 18k Gold nib. Available sizes: Extra Fine, Fine, Medium, Broad, and 1.3mm Stub. This pen features the trademark Visconti Double Reservoir Power Filler filling system and the Hook Safe Lock capping system. You can customize your Pen Venture Exclusive Homo Sapiens with the Visconti My Pen System.
- brand: Visconti - Pen Venture (Exclusive)
- type: Fountain Pen
- color: Red & Black
- body material: Lava & Demonstrator (Acrylic)
- cap type: Hook Safe Lock
- filling mechanism: Double Reservoir Power Filler
- nib material: 18k Gold
- nib size: Extra Fine, Fine, Medium, Broad, Stub 1.3mm.
- nib color: Rose Gold / Silver
- postable: Yes
- trim: Bronze / Sterling Silver
- length overall (closed): 147 mm.
- length overall (posted): 174 mm.
- body length: 133 mm.
- cap length: 60 mm.
- body diameter: 15 mm.
- cap diameter (without clip): 17 mm.
- weight (overall): 43,2 grams.
- body weight: 25,4 grams.
- cap weight: 17,8 grams.
How much is my shipping?
We ship all of our packages outside Romania through DHL, all with flat-rate shipping. Simply add the items you want into your cart to view the options, which vary based on location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.
For packages in Romania we use the local Fan Curier services, for a standard price of 7 euro/package.
When will my order ship?
We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.
You will receive a shipment confirmation with tracking information via email when your order has shipped. You can also sign in and click the My Account link at the top of our site to track the status of your order.
When will my order arrive?
For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.
DHL international: Usually takes 2-5 business days to arrive.
Fan Curier (Romania): Usually takes 1-2 business days to arrive.
Oops, I gave you an incorrect shipping address!
Please email us at email@example.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.